At Flower Delivery Cubitt Town, we take immense pride in providing both households and businesses in the local area with exceptional flowers. As a trusted florist in Cubitt Town, our promise is simple: every bouquet arrives fresh, beautiful, and ready to bring joy. Your satisfaction is central to our service, and that's why we stand firmly by our Fresh Flowers Guarantee.
We go the extra mile to ensure your flowers reach you in perfect condition. However, on rare occasions, products may be damaged during transit. If your flowers arrive bruised, wilted, or otherwise damaged, please inform us within 24 hours of receipt. This swift notification helps us provide you with the best possible resolution and keeps our quality standards at their highest.
To facilitate your claim, we might ask for a clear photo of the damaged items. Our team will review your claim promptly to ensure that you are not left disappointed for long.
We guarantee the freshness of your flowers for a minimum of 5 days from the date of delivery in Cubitt Town, provided they are cared for according to our simple aftercare guidelines (such as trimming stems, refreshing water, and keeping away from excessive sunlight or heat). If you notice your flowers deteriorating within this freshness window, and you have followed the care tips, please reach out to us. We want you to enjoy your bouquet for as long as possible, as a testament to our standing as a local Cubitt Town florist you can rely on.
Your satisfaction matters deeply to us. If your flower arrangement is damaged on arrival or fails to meet our freshness guarantee within the allotted window, you may choose either:
In certain cases where only part of the order is affected, we may also offer a partial refund or partial replacement, depending on your preference. Our goal is always to provide a resolution that feels fair and maintains your trust in our service.
We value feedback from every customer and strive to resolve any concerns quickly. If you are unsatisfied with any part of your flower delivery experience in Cubitt Town, please contact us as soon as possible. Provide details about your order, date of delivery, and a clear description of the issue. Our team will investigate and respond within two business days with a proposed solution.
For issues regarding quality, damage, or order discrepancies, it is helpful to send supporting photographs so we can better assist you. Rest assured, your complaint will be handled discreetly and fairly, in line with our reputation as a trusted local florist in Cubitt Town.
At Flower Delivery Cubitt Town, we don’t just deliver flowers—we deliver happiness and reliability. We’re proud to support our local Cubitt Town households and businesses with outstanding service every step of the way. Thank you for choosing us; should you ever have reason to raise a concern, our team is committed to making it right.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
